Revly
🇧🇷🇺🇸
Get Started Free

Terms of Service

Last updated: March 20, 2026

These Terms of Service ("Terms") govern your access to and use of the Revly platform (revly.app), operated independently as a software-as-a-service ("SaaS"). By creating an account or using any part of the service, you agree to be bound by these Terms, our Privacy Policy, and our Data Processing Agreement.

If you do not agree with any part of these Terms, you must not use the service.

1. Eligibility

Revly is intended for individuals and legal entities 18 years of age or older who have legitimate authorization to install tracking scripts on the websites they monitor.

By creating an account, you represent and warrant that you are at least 18 years old and have legal authority to accept these Terms on behalf of yourself or the organization you represent.

2. Nature of the Service

Revly is a privacy-first web analytics platform. We provide tools for website owners to measure visitor behavior and correlate traffic with revenue — using two first-party cookies (_revly_vid for visitor identification, _revly_sid for session grouping) strictly for essential analytics, without cross-site tracking and without collecting personally identifiable information from website visitors.

ALL CONTENT AND FUNCTIONALITY ARE PROVIDED "AS IS", without warranties of any kind regarding the accuracy, completeness, availability, or suitability of analytical data for any specific purpose.

Revly IS NOT RESPONSIBLE for business decisions made based on data and metrics displayed on the platform. The interpretation and use of analytical information is the sole responsibility of the user.

3. Acceptable Use

By using Revly, you agree to:

  • Install the tracking script exclusively on websites you own or for which you have legitimate and documented authorization to monitor
  • Not use the platform to track users in violation of applicable privacy laws (LGPD, GDPR, ePrivacy Directive, and similar legislation)
  • Not collect personally identifiable information (names, emails, national IDs, credit card numbers, passwords, or health data) through the Revly tracking script or custom events
  • Provide truthful, accurate, and up-to-date information during registration
  • Maintain the confidentiality of your account credentials
  • Not share your account with unauthorized third parties
  • Not attempt to circumvent usage limits, authentication systems, or plan restrictions
  • Not use automation, bots, or scripts to access the platform in an unauthorized manner
  • Not engage in any act that may harm the integrity, availability, or security of the platform

Violation of any item above may result in immediate suspension or termination of the account, without prior notice and without refund.

4. Responsibility for Use of the Tracking Script

You are solely responsible for the installation, configuration, and use of the Revly tracking script on your websites, including:

  • Ensuring that the installation of the script complies with privacy laws applicable to the jurisdiction of the website and its visitors
  • Informing visitors to your website, when required by law, of the use of traffic analysis tools
  • Obtaining necessary consent from visitors, when applicable under local law
  • Not installing the script on third-party websites without prior and express authorization

Revly does not verify ownership or authorization to use the registered websites. The user assumes full responsibility for any misuse.

5. Event Quotas and Usage Limits

Each subscription plan includes a monthly event quota. Events that count toward your quota are: pageview and session_end. Heartbeat events do not count toward the quota.

  • Your dashboard displays current usage against your plan limit
  • When you reach your monthly quota, dashboard access may be restricted until the next billing cycle or until you upgrade your plan
  • Occasional traffic spikes will not result in immediate account suspension or overage charges. If your usage consistently exceeds your plan limit for two or more consecutive months, we will notify you and request an upgrade within 14 days
  • Unused event allocations are forfeited at the end of each billing cycle and do not roll over

6. Payments and Subscriptions

Revly charges a subscription fee for access to platform features according to available plans. Charges are processed via Stripe, certified under the PCI DSS standard. Revly does not store credit card data or banking information.

  • Plans are billed in BRL (Brazilian Real)
  • Annual plans correspond to 10 monthly payments (2 months free)
  • The 14-day trial does not require a credit card
  • Subscriptions renew automatically at the end of each billing period (monthly or annual). To avoid being charged for the next cycle, the user must cancel through the account dashboard before the renewal date
  • Cancellation may be made at any time; access remains active until the end of the current paid period

Refund Policy: Unless otherwise required by applicable law, proportional refunds are not granted for cancellation before the end of the billing cycle. Users who disagree with the conditions may cancel before renewal without penalty.

Taxes: Subscription prices do not include taxes, fees, or withholdings required by national or international tax authorities. The user is solely responsible for all taxes associated with use of the platform.

6.1 Promotional, Courtesy, Trial, and Special Plans

Revly may, at its sole discretion, grant free or discounted access in the form of trial plans, courtesy plans, community plans, promotional plans, or any other form of free or subsidized access.

RESERVATION OF RIGHTS: Revly reserves the right to cancel, suspend, modify, or revoke any promotional, courtesy, trial, or special plan at any time, without prior notice and without justification. Beneficiaries of such plans do not acquire the right to continue free or subsidized access.

6.2 Modification of Plans, Prices, and Features

Revly reserves the right to:

  • Change the prices of subscription plans
  • Modify the features included in or excluded from each plan
  • Create new plans or discontinue existing plans with 30 days' prior notice to active subscribers
  • Change usage limits (event volume, number of sites, available features)

For active subscribers: Price changes take effect in the next billing cycle after at least 30 days' prior notice. Users who disagree may cancel before renewal without penalty.

7. Intellectual Property

Revly, including its brand, logo, interface, source code, algorithms, and features, is protected by copyright and intellectual property rights. Reproduction, copying, modification, reverse engineering, or unauthorized use of any element of the platform is prohibited.

Analytical data generated from traffic on user websites belongs to the user. Revly does not claim ownership of this data, but may use it in aggregated and anonymized form for product improvement and generation of general service statistics, without identification of the user or their websites.

Any feedback, suggestions, or ideas you submit to Revly become the property of Revly and may be used without obligation or compensation.

8. Disclaimer of Warranties

REVLY IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, express or implied, including but not limited to:

  • Warranty of uninterrupted or error-free availability
  • Warranty that the services will meet the user's expectations or needs
  • Warranty of accuracy, completeness, or reliability of analytical data
  • Warranty that the tracking script will function in all environments, browsers, or configurations
  • Warranty of delivery of email notifications and alerts
  • Warranty that the data collected is sufficient for any business purpose

The user acknowledges that no advice or information, oral or written, obtained through Revly will create any warranty not expressly stated in these Terms.

9. Limitation of Liability

FULL DISCLAIMER OF LIABILITY: Revly, its operator, developers, and partners are not responsible for:

  • Accuracy, completeness, or timeliness of analytical data displayed on the platform
  • Business decisions made by the user based on data displayed by the platform
  • Loss of historical analytical data due to technical failures, maintenance, migrations, or any other reason
  • Discrepancies between Revly data and that of other analytics tools
  • Service interruptions, instabilities, technical failures, data loss, or platform unavailability
  • Direct, indirect, incidental, consequential, punitive, or exemplary damages of any nature arising from the use or inability to use the platform, even if advised of the possibility of such damages
  • Failures in third-party services integrated with the platform (cloud infrastructure, database, payment processors, email services, CDN)
  • Blocking or removal of the tracking script by firewalls, ad-blockers, browser settings, or third-party policies
  • Any liability arising from claims from visitors of websites monitored by the user

THE USER USES THE PLATFORM AT THEIR OWN RISK.

REVLY'S MAXIMUM AGGREGATE LIABILITY, FOR ANY CAUSE AND REGARDLESS OF THE FORM OF ACTION, IS LIMITED TO THE TOTAL AMOUNT PAID BY THE USER IN THE 3 (THREE) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

The user agrees to defend, indemnify, and hold harmless Revly, its operator, directors, employees, partners, and affiliates from any claims, demands, lawsuits, losses, damages, liabilities, costs, and expenses (including attorneys' fees), fines, penalties, or sanctions arising from or related to:

  • User's use of the platform
  • User's violation of these Terms
  • Installation or use of the tracking script on unauthorized websites or in violation of privacy laws
  • Violation of third-party rights by the user, including visitors of monitored websites
  • User's failure to comply with applicable legal obligations
  • Collection of personally identifiable information through the tracking script in violation of Section 3

This indemnification obligation survives the termination of the user's account and these Terms.

11. Suspension and Account Termination

Revly reserves the right to suspend or terminate any user's access, immediately and without prior notice, in the following situations (without limitation):

  • Violation of any provision of these Terms
  • Providing false information during registration
  • Improper, abusive, or fraudulent use of the platform
  • Tracking websites without legitimate authorization
  • Collecting personally identifiable information through the tracking script
  • Attempting to circumvent security systems, authentication, or usage limits
  • Sharing access credentials with third parties
  • Use of unauthorized automation, bots, or scripts
  • Default on subscription payments
  • Chargebacks considered unfounded or fraudulent
  • Any activity deemed harmful to Revly, its users, or third parties

Payment failure: If a renewal payment fails, Revly may suspend access to the account and pause processing of new events until the issue is resolved. Accounts suspended for non-payment for more than 30 days may be permanently deleted, with no refund of previously paid amounts.

Effects of termination: Account closure results in immediate loss of access to all services, features, and historical data. In the case of termination for violation of terms, there will be no refund of amounts paid. Analytical data will be retained for 60 days after account closure and then permanently deleted, unless the user requests earlier deletion or legal obligations require longer retention.

12. Updates and Modifications to Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated by email or platform notification with at least 15 days' advance notice. Continued use of the platform after the changes take effect constitutes acceptance of the new terms. For minor or editorial changes, publication of the updated version is sufficient.

13. Force Majeure

Revly is not liable for any delay or failure to perform its obligations resulting from events beyond its reasonable control, including but not limited to: natural disasters, wars, pandemics, terrorist attacks, widespread internet failures, government actions, or actions of third-party infrastructure providers.

14. Governing Law

These Terms are governed exclusively by Brazilian law, in particular the Brazilian Civil Code (Law No. 10,406/2002), Marco Civil da Internet (Law No. 12,965/2014), Lei Geral de Proteção de Dados — LGPD (Law No. 13,709/2018), and the Consumer Protection Code (Law No. 8,078/1990), where applicable.

15. Dispute Resolution

In the event of disputes arising from these Terms, the parties agree to seek an amicable resolution through direct negotiation first. If amicable resolution is not possible, the jurisdiction of the user-consumer's domicile is elected, in accordance with Article 101, item I, of the Consumer Protection Code, or the jurisdiction of Rio de Janeiro / RJ, at the user's choice.

16. General

These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between the user and Revly. If any provision is found to be invalid or unenforceable, the remaining provisions stay in full effect. Revly's failure to enforce any right is not a waiver of that right.

Questions: contato@revly.app

By creating an account, you declare that you have read, understood, and fully accepted these Terms, the Privacy Policy, and the Data Processing Agreement.